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Former Member's avatar
Former Member
4 years ago

Report site -- not autofilling password

Username automatically gets populated by 1P, but password cannot be filled by the program. Browser extension (Chrome) won't do it. Win10 desktop app won't type in designated window. Only manually copying and pasting works. Password is stored in the correct password filed in 1P.

Site address is https://www.marvel.com/insider/home?u=626

If there's a form I'm supposed to be using to report this, I'm not finding it. And there should be a form for this; it's really not community-support-relevant (too specific), and a form allows for more efficient handling by your team (faster routing, assignment, and ultimately resolution). IMHO.

1Password Version: 7.8.820
Extension Version: 2.1.3
OS Version: Windows 19043.1237

windows

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  • Former Member's avatar
    Former Member
    4 years ago

    On behalf of Jack, you are welcome @brianglett! If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

  • Former Member's avatar
    Former Member
    4 years ago

    Yes adding that second URL worked. Thanks.

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hi @brianglett:

    Thanks for reporting this, and here is fine, or an email to support@1password.com with the information you've provided.

    I've just checked internally, and this is due to Marvel using a separate iframe for the actual login. Adding the URL https://cdn.registerdisney.go.com/ as a second website to your Marvel login item in 1Password will resolve this and allow 1Password in your browser to autofill your credentials. Here's an example of how it should look:

    Cheers!