Forum Discussion

codeknight's avatar
codeknight
Frequent Contributor
3 years ago

Reproducible: First time I unlock 1password to access browser, prompt fails to auto-fill

1Password is locked I go to Chrome and want to login, so I click the lock icon inside a login field 1Password opens for me to enter my password and unlock the vault I enter my password to unl...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Thank you for getting back to me codeknight, I apologise for the trouble. I think it would be useful if we could take a closer look at some logs and what may be going wrong.

I'd like to ask you to send over a console log from your browser as well as a diagnostics report:

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!