Forum Discussion

Former Member

3 years ago

Return to 1pw version 7?

So many things don’t function well on this version of 1pw (integration w Firefox, auto fill, FaceID, constantly having to renter a VERY long password to get into the app) that I want to return to the previous version. How do I do that? I don’t see an option in the App Store.

ios

2 Replies

shaun3000
Occasional Contributor
3 years ago
Y’all are going to fix all of these bugs we’ve been dealing with for the past 6+ months just for this guy? Man, and all we had to do was send in a diagnostics report this whole time. Amazing.
1P_Dave
Moderator
3 years ago
Hello @cagey1! 👋

If you've previously used 1Password 7 on your iPhone or iPad then you can download it from your purchase history: Redownload apps and games from Apple - Apple Support

That being said, with the launch of 1Password 8 for iOS, 1Password 7 for iOS is no longer supported and will only receive important security updates. I strongly encourage you to use 1Password 8 going forward. If you're willing, our team can help you with the issues that you're running into. I'd like to ask you to create a diagnostics report from your iOS device:

Sending Diagnostics Reports (iOS)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

A link to this thread: https://1password.community/discussion/137558/return-to-1pw-version-7

Your forum username: cagey1

Please do not post your diagnostic report to the forum. This is for your privacy and security.

The report will be in zip format. Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

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Return to 1pw version 7?","moderationData":{"__ref":"ModerationData:moderation_data:55670"},"body":"

Y’all are going to fix all of these bugs we’ve been dealing with for the past 6+ months just for this guy? Man, and all we had to do was send in a diagnostics report this whole time. Amazing.

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Hello @cagey1! 👋

\n\n

If you've previously used 1Password 7 on your iPhone or iPad then you can download it from your purchase history: Redownload apps and games from Apple - Apple Support

\n\n

That being said, with the launch of 1Password 8 for iOS, 1Password 7 for iOS is no longer supported and will only receive important security updates. I strongly encourage you to use 1Password 8 going forward. If you're willing, our team can help you with the issues that you're running into. I'd like to ask you to create a diagnostics report from your iOS device:

\n\n

Sending Diagnostics Reports (iOS)

\n\n

Attach the diagnostics to an email message addressed to support+forum@1password.com.

\n\n

With your email please include:

\n\n

A link to this thread: https://1password.community/discussion/137558/return-to-1pw-version-7
Your forum username: cagey1
Please do not post your diagnostic report to the forum. This is for your privacy and security.

\n\n

The report will be in zip format. Please send the entire file.

\n\n

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

\n\n

-Dave

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