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Former Member's avatar
Former Member
3 years ago

Rich Icons missing in List View

I have a problem with the Rich Icons cross all platforms with 1Password8

In the list view, for roughly 50% of the logins the rich icons are not shown, but if I select a login the icon is their on top of the entry.
Is this a caching problem, or related to Icon resolution?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

windows

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  • Former Member's avatar
    Former Member
    3 years ago

    I have the same issue. Examples include
    bimmerpost.com.
    acousticalsolutions.com
    avvo.com
    scancafe.com
    I could give many more....
    Agreed that custom icons pass through.

  • ag_mike_d's avatar
    ag_mike_d
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hello @foxxero,

    Thanks for your message! We’re aware of this issue related to some rich icons and are working on fix. While I can't provide a timeframe, I've added your report the issue were tracking internally.

    In the meantime, the use of a custom icon should help:
    1. Select the item you'd like to update.
    2. Click Edit.
    3. Click the icon and Choose new icon... to add a .png/.jpg from your device.

    Please let us know if you have any further questions.

    ref: dev/core/core#18063

  • Former Member's avatar
    Former Member
    3 years ago
    The user and all related content has been deleted.
  • MrC's avatar
    MrC
    Super Contributor
    3 years ago

    I sent a nice long list of problematic list view icons vs. detailed icons.

    VWM-59375-754

  • ag_mike_d's avatar
    ag_mike_d
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hello folks and npr - after some debugging, in most cases the team has found this to be an issue where we have an Item Detail-sized icon available but not a list-size variant for rich icons.

    I've looked back and found some instances where 1Password 8 is now showing the list icons correctly. If you're willing, could you please send an email message addressed to support+forum@1password.com with the URL(s) of affected items where rich icons appear in item detail view only?

    With your email please include:
    * A link to this thread: https://1password.community/discussion/134504/rich-icons-missing-in-list-view
    * Your forum username: npr/MrC/Kh0rn

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!

    ref: dev/core/core#18063

  • npr's avatar
    npr
    New Contributor
    3 years ago

    Is this bug on your roadmap to fix? Even deleting items where this is happening, and setting them up again as new, still no icons in the list view.