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Forum Discussion
Royal Caribbean No Longer Recognizes 1P
Trying to login to Royal Caribbean website (https://www.royalcaribbean.com) and 1P does not recognize it. This just started - never had this problem. Have to copy and past to login. Tried quitting 1P and Safari and even rebooting computer but nothing works.
So I deleted my login from 1P, thinking maybe the website changed something and I could just read it - but that doesn't work either - when I go to sign in, 1P will not ask me if I want to save the login in 1P and I can't figure out how to force it to do so. Same thing on Firefox browser - and same thing happens trying to login to my wife's Royal Caribbean account.
All other websites work correctly.
What is going on?
1Password Version: 8.10.9
Extension Version: 2.13.0
OS Version: MacOS 13.5
Browser: Safari/Firefox
55 Replies
It has been another couple of months and the issue with CelebrityCruises.com still exists, please add me to internal tracker and any update on a fix? Thanks.
1P_David1Password Team
Thanks for following up, DallasIvanko !
Our development team is still investigating this issue. I don't have any updates to share at this time, however, once a fix is released, it will be noted in our release notes: https://releases.1password.com/b5x/
Let me know if there's anything else I can help you with!
-David
2/27/2024
Chrome version: Version 122.0.6261.95
1Password Version: Windows 8.10.26 (81026039)This is still an issue. First reported: July 2023
Is there an update for a fix? Thanks!
- 1P_Tommy
Moderator
@Jlemon DallasIvanko
Apologies this is a know issue the team is looking into. I do not have any updates available.
Both my wife and I have the same issue: https://www.royalcaribbean.com/account/signin and https://www.celebritycruises.com/account/signin do not work with 1Password and autofill.
Right now we are using a manual method of opening 1Password and copying / pasting the credentials into the appropriate login fields.
Any ETA on a resolution? TIA
steph_gilesThank you for confirming @batsabode, apologies for the disruption.
- steph_giles
Hey @batsabode,
Thank you for reporting this, do you mean celebritycruises.com? If so, this also falls under the same issue as Royal Caribbean and we are working hard to improve this in a future update.
