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Occasional Contributor

2 years ago

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hi! If you select a registered item, the customized icon may be broken. Please confirm. 1Password Version: 8.10.13 Extension Version: Not Provided OS Version: windows 11 Brow...

windows

1P_Timothy

Community Manager

3 years ago

Hello @rgsherr, thanks for your feedback! Currently, on devices that have facial scanners, the Biometric unlock setting will default to Face unlock wording even if Face unlock is not turned on or available with 1Password. If you have a fingerprint registered on your device, tapping Face unlock on in 1Password 8 should allow you to enable Fingerprint unlock. I definitely agree this is confusing and it's something we will be updating in the future.

Thanks again! Let us know if there's any issue enabling fingerprint unlock.

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"},"Conversation:conversation:98679":{"__typename":"Conversation","id":"conversation:98679","solved":false,"topic":{"__ref":"ForumTopicMessage:message:98679"},"lastPostingActivityTime":"2022-08-09T12:33:21.000-07:00","lastPostTime":"2022-08-09T12:33:21.000-07:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:98679":{"__typename":"ModerationData","id":"moderation_data:98679","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:98679_1":{"__typename":"Revision","id":"revision:98679_1","lastEditTime":"2022-07-28T08:46:21.000-07:00"},"ForumReplyMessage:message:98680":{"__typename":"ForumReplyMessage","id":"message:98680","conversation":{"__ref":"Conversation:conversation:98679"},"author":{"__ref":"User:user:28"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:98679/message:98680","revisionNum":1,"uid":98680,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: S22 Ultra fingerprint unlock","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:98680"},"parent":{"__ref":"ForumTopicMessage:message:98679"},"body":"

\n\n

Thanks again! Let us know if there's any issue enabling fingerprint unlock.

","body@stringLength":"542","rawBody":"

\n\n

Thanks again! Let us know if there's any issue enabling fingerprint unlock.

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