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lrosenman's avatar
lrosenman
New Contributor
3 years ago

S22 Ultra from S21+: 7.9.2: Doesn't seem to find the applications that were linked to items

I have to search on the phone for all the credentials. I moved from the S21+ to S22 Ultra using SmartSwitch.

Ideas?


1Password Version: 7.9.2-BETA
Extension Version: N/A
OS Version: Android 12/OneUI 4.1

  • 1P_Timothy's avatar
    1P_Timothy
    Icon for 1Password Team rank1Password Team

    Hello lrosenman thanks for your question. I believe we resolved this issue in an email conversation.

    For others who may be running into the same issue, you can try uninstalling 1Password, re-installing from Google Play then enabling Autofill previews from Settings > Autofill. Make sure you can sign in to 1Password on another device and have your account credentials handy before uninstalling.

    Let us know if there's anything else we can help with!

  • lrosenman's avatar
    lrosenman
    New Contributor

    We did solve this. As I said in the e-mail, I may have missed setting the use preview setting to on for the autofill, but it's working great now :)

  • Former Member's avatar
    Former Member

    Thanks for updating us here, lrosenman. I'm glad you got it sorted out!