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Forum Discussion
vjcinajr
18 hours agoNew Contributor
Safari 1Password extension asks to be unlocked when 1Password app is already unlocked.
Here is the sequence. on macOS 26, Open 1Password for Mac 8.12.12 and unlock it. Open Safari (V26.4) Go to chase.com login page The Safari 1Password extension asks me to unlock 1Password. BUT i...
1P_Dave
Moderator
3 hours agoHello vjcinajr! 👋
I'm sorry that you're running into an issue where 1Password for Safari isn't connecting to the desktop app. Try this:
- Restart your Mac.
- Open and unlock the 1Password for Mac desktop app.
- Click on 1Password next to the in the menu bar.
- Click Settings.
- Click Browser.
- Make sure that "Connect with 1Password in the browser" is on.
Then in the browser:
- Open your browser.
- Right-click on the 1Password icon in your browser's toolbar and click Settings.
- Turn off "Integrate this extension with the 1Password desktop app".
- Turn on "Integrate this extension with the 1Password desktop app".
If that still doesn't work then do you now see a green dot in the browser settings page? Or a different coloured dot and an error message? And if you click on About in the browser settings page what version of 1Password for Safari do you see listed?
-Dave