Forum Discussion

Former Member's avatar
Former Member
3 years ago

Safari, Chrome etc. Extension 2.14.0 Broken - Edited title.

I just updated the Safari extension to version 2.14.0 and now the extension no longer works. If I try and use the extension, nothing happens. If I click on the 1Password icon in the Safari toolbar, I...
browser extension
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
3 years ago

@ifarlow VirtualWolf

Let's get you into a support email. Can you collect some logs for us so we can take a look at what is causing the trouble? Here's how:

The extension console log: https://support.1password.com/cs/extension-console-log/
A diagnostics report: https://support.1password.com/diagnostics/

  • If this is site specific please let us know on which site this occurs. If it's not specific please notate that.

Send the email to us using support+forum@1password.com. Be sure to use the email address tied to the account in question.