Forum Discussion

Former Member's avatar
Former Member
3 years ago

Safari, Chrome etc. Extension 2.14.0 Broken - Edited title.

I just updated the Safari extension to version 2.14.0 and now the extension no longer works. If I try and use the extension, nothing happens. If I click on the 1Password icon in the Safari toolbar, I...
browser extension
BLD's avatar
BLD
Occasional Contributor
3 years ago

Same issue as everyone else. Tried to attach log file but your community boards won't accept .txt files?? Amusing since that's what the Console logs saving functions create. Anyway -- short enough just pasting logs into bottom of this message.

1P Beta 8.10.12 (81012010), macOS Ventura 13.5, Safari 16.6, Safari Extension 2.14.0 (was working fine before the Safari extension upgrade).

[Info] 01:46:57.334💫 Looking for desktop app com.1password.1password (background.js, line 2)
[Info] 01:46:57.334📤 Sending message to native core <573761340> (background.js, line 2)
[Info] 01:46:57.428📥 Received message from native core <573761340> (background.js, line 2)
[Info] 01:46:57.429📤 Sending message to native core <1314722064> (background.js, line 2)
[Info] 01:46:57.441📥 Received message from native core <1314722064> (background.js, line 2)
[Info] 01:46:57.441When requesting accounts we ran into a problem (background.js, line 2)
[Error] 01:46:57.448Unhandled Promise Rejection: Error: No _itemCachePromise
(anonymous function) (background.js:2:2553837)