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Former Member
3 years agoSafari, Chrome etc. Extension 2.14.0 Broken - Edited title.
I just updated the Safari extension to version 2.14.0 and now the extension no longer works. If I try and use the extension, nothing happens. If I click on the 1Password icon in the Safari toolbar, I get "Oops, something went wrong while loading."
I have tried reloading 1Password, but that doesn't help. I have tried rebooting the computer but that doesn't help. I only have one copy of 1Password running (version 8.10.9) and I am running the latest version of macOS (version 13.5).
I have to say, there has been a noticeable increase in issues since version 8 was released. Very disappointing.
1Password Version: 8.10.9
Extension Version: 2.14.0
OS Version: 13.5
Browser: Safari
64 Replies
- Former Member
Now the browser extension doesn't unlock the 1Password application in the macOS Menu Bar like it used to. As a result, I am not given the opportunity to use Touch ID with 1Password.
I then unlocked the 1Password app, and now the browser extension stopped working again and only presents the "Oops, something went wrong while loading" error.
- VirtualWolfOccasional Contributor
Interesting, so the extension is loading now, but it doesn't give me any option to unlock except putting my password in (I'm on a MacBook Pro with Touch ID and the app itself lets me use Touch ID, as did the extension until some point recently), and the "Integrate with 1Password app" option within the extension > Settings still says it's having problems connecting.
...and I just locked the extension (right-clicked on the icon in the toolbar and chose Lock) and now it's blowing up with the "Oops" message again except this time disabling and enabling the extension didn't do anything.
On a lark, I locked the main 1Password app, disabled the extension in Safari and waited a bit before reopening it, and NOW unlocking but with only the option for the password again.
aliensguy.jpg
- 1P_Tommy
Moderator
@ifarlow VirtualWolf
Can you try the following?
Open Safari > Settings > Extensions and disable 1Password for Safari (remove the checkmark) wait a moment and then enable the selection (place a checkmark).
- VirtualWolfOccasional Contributor
I'm getting the same issue except I had just chalked it up to being on the beta extension (I wanted passkey support)... 🤔
1Password version — 8.10.9 (81009046)
Extension version — 2.14.2 (21400201)
macOS — 13.5
Browser — Safari 16.6 (18615.3.12.11.2)