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lysander's avatar
lysander
Dedicated Contributor
4 years ago

SAFARI: Clicking 1PW Icon Does Nothing - No Suggested Logins Appear

In Safari 15.4 if I go to a website where a login exists in the 1PW Safari extension and click the 1PW icon nothing happens.
In 1PW 7 I would get a popup with suggested logins. Now nothing.

āŒ˜\ does open a list of suggestions.

The 1Password for Safari Extension is loaded and working. I can log in using the extension.

1Password Version: 8.7
Extension Version: 2.3.3
OS Version: 12.3.1

browser extension

4 Replies

  • Former Member's avatar
    Former Member
    4 years ago

    Hey mlaferle

    Thanks for following up on this. šŸ™‚ I'm sorry for the interruption, but I'm glad the terminal command got things back up and running. We're currently working to get a quicker troubleshooting step implemented in the app to address this issue. Thanks for your patience and support.

    Cheers!

  • mlaferle's avatar
    mlaferle
    Occasional Contributor
    4 years ago

    See this thread, and run the terminal command. That worked for me. https://1password.community/discussion/129350/since-upgrading-to-1pw8-1pw-safari-extension-no-longer-works-or-even-exists#latest

  • mlaferle's avatar
    mlaferle
    Occasional Contributor
    4 years ago

    For me it is happening on every single site.

  • ag_chantelle's avatar
    ag_chantelle
    Icon for 1Password Team rank1Password Team
    4 years ago

    lysander

    Is this happening on all the sites you visit, or is it specific to this one? Are you able to share the URL of the site(s) where this is happening?