1Password 8 requires "Keep in menu bar" to stay running. I know there have been some requests posted about this already. And I've got another related bug:
If you close both the menu bar icon and the main 1Password app, attempting to unlock 1Password from the Safari extension will crashes Safari.
(operation: by clicking either of the arrows highlighted in the image below.)
related requests by other people:
May 2022
https://1password.community/discussion/129305/latest-1password-8-for-mac-builds-require-menu-bar-icon-to-stay-running
June 2022
https://1password.community/discussion/130525/cant-invoke-quick-access-when-1p-icon-is-not-in-menu-bar-and-main-1password-is-not-running
August 2022
https://1password.community/discussion/132077/bug-open-quick-access-doesnt-work-when-keep-1password-in-the-menu-bar-is-disabled
September 2023
https://1password.community/discussion/142361/how-to-keep-1password-running-without-displaying-it-in-the-menu-bar
I use multiple vaults with different accounts. After updating to Mac version 8.10.48 (with extension for Safari version 8.10.46), 1Password is unusable and causes a fatal web browser crash upon any attempt to sign in to the second account. Unlocking the first account still works normally in the browser, but no other accounts are accessible due to this bug.
I think it may be similar/related to the issue described in https://1password.community/discussion/148700/1password-menu-bar-problem-and-extension-unlock-bug#latest.
Thank you for the reply. So that the team and I can take a look and investigate further, attach the crash to an email message addressed to support+forum@1password.com.
Thank you for that version information. Can you also tell me the following: When you say that Safari crashes, do you mean that you receive a crash report? Can you post a screenshot of the message that you see on your screen after Safari crashes? And does this happen on every website? Or just a specific website?
I'm sorry that Safari is crashing on your Mac. I've tried to reproduce the issue on my end but if I completely close the 1Password for Mac desktop app and then click on the "Unlock 1Password" button then 1Password for Safari will launch the desktop app as expected if app integration is turned on. I don't see Safari crashing.
When you say that Safari crashes, do you mean that you receive a crash report? Can you post a screenshot of the message that you see on your screen after Safari crashes? And does this happen on every website? Or just a specific website?
Can you also tell me which version of 1Password for Safari, 1Password for Mac, and macOS you're currently using?
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crashing when using 1Password","id":"message:35836","revisionNum":1,"repliesCount":10,"author":{"__ref":"User:user:12911"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:35836"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:35836"},"body":"
1Password 8 requires \"Keep in menu bar\" to stay running. I know there have been some requests posted about this already. And I've got another related bug:
\n\n
If you close both the menu bar icon and the main 1Password app, attempting to unlock 1Password from the Safari extension will crashes Safari. \n(operation: by clicking either of the arrows highlighted in the image below.)
\n\n
\n\n
related requests by other people:
\n\n
\n
May 2022\nhttps://1password.community/discussion/129305/latest-1password-8-for-mac-builds-require-menu-bar-icon-to-stay-running
\n
June 2022\nhttps://1password.community/discussion/130525/cant-invoke-quick-access-when-1p-icon-is-not-in-menu-bar-and-main-1password-is-not-running
\n
August 2022\nhttps://1password.community/discussion/132077/bug-open-quick-access-doesnt-work-when-keep-1password-in-the-menu-bar-is-disabled
\n
September 2023\nhttps://1password.community/discussion/142361/how-to-keep-1password-running-without-displaying-it-in-the-menu-bar
\n
","body@stringLength":"1383","rawBody":"
1Password 8 requires \"Keep in menu bar\" to stay running. I know there have been some requests posted about this already. And I've got another related bug:
\n\n
If you close both the menu bar icon and the main 1Password app, attempting to unlock 1Password from the Safari extension will crashes Safari. \n(operation: by clicking either of the arrows highlighted in the image below.)
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pack!","conversation":{"__ref":"Conversation:conversation:155385"},"id":"message:155385","revisionNum":1,"uid":155385,"depth":0,"board":{"__ref":"Forum:board:1password"},"author":{"__typename":"User","uid":20224,"login":"jmendzr","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/m_assets/avatars/default/avatar-4.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":41},"postTime":"2025-04-30T12:05:54.235-07:00","lastPublishTime":"2025-04-30T12:05:54.235-07:00","readOnly":false},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/cmstMy1DRFhYZXM\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/cmstMy1DRFhYZXM","height":479,"width":478,"mimeType":"image/png"},"Rank:rank:3":{"__typename":"Rank","id":"rank:3","position":2,"name":"Moderator","color":"333333","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/cmstMy1DRFhYZXM\"}"},"rankStyle":"FILLED"},"User:user:55":{"__typename":"User","id":"user:55","uid":55,"login":"1P_Dave","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-10-22T11:53:31.226-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/images/dS01NS05Zk5NUTA?image-coordinates=15%2C0%2C544%2C529"},"rank":{"__ref":"Rank:rank:3"},"entityType":"USER","eventPath":"community:cuxzj43862/user:55"},"ModerationData:moderation_data:35846":{"__typename":"ModerationData","id":"moderation_data:35846","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:35846":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:55"},"id":"message:35846","revisionNum":1,"uid":35846,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:35836"},"conversation":{"__ref":"Conversation:conversation:35836"},"subject":"Re: Safari crashing when using 1Password","moderationData":{"__ref":"ModerationData:moderation_data:35846"},"body":"
Thank you for posting the Support ID, I've merged your thread into the previous one so that we can keep all reports together.
\n\n
One of my colleagues will review your crash report and get back to you via email as soon as possible.
\n\n
-Dave
\n\n
ref: PWW-75677-933
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Crash report submitted with support ticket ID PWW-75677-93.
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I use multiple vaults with different accounts. After updating to Mac version 8.10.48 (with extension for Safari version 8.10.46), 1Password is unusable and causes a fatal web browser crash upon any attempt to sign in to the second account. Unlocking the first account still works normally in the browser, but no other accounts are accessible due to this bug.
\n\n
I think it may be similar/related to the issue described in https://1password.community/discussion/148700/1password-menu-bar-problem-and-extension-unlock-bug#latest.
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Thank you for sending in the crash report. I see that my colleague has sent you a reply via email, please continue the conversation there.
\n\n
-Dave
\n\n
ref: BBI-75633-355
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1P_Dave \nI sent full crash report as txt file. \nMy support ticket ID is BBI-75633-355.
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Thank you for the reply. So that the team and I can take a look and investigate further, attach the crash to an email message addressed to support+forum@1password.com.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
\n\n
-Dave
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Application Specific Information: \nabort() called \n```
\n\n
Can you post a screenshot of the message that you see on your screen after Safari crashes?
\n\n
\n\n
And does this happen on every website? Or just a specific website?
\n\n
Every website. I just tested Yandex, which I never use it. Also it can be reproduced anytime.
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Thank you for that version information. Can you also tell me the following: When you say that Safari crashes, do you mean that you receive a crash report? Can you post a screenshot of the message that you see on your screen after Safari crashes? And does this happen on every website? Or just a specific website?
\n\n
-Dave
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Hello 1P_Dave \nMy apologies, it seems version info was lost/dropped when posted.
\n\n\n\n
1Password Version: 1Password for Mac 8.10.48 (81048017) \nExtension Version: 1Password for Safari 8.10.46 (81046034) \nBrowser Version: Safari 18.0.1 (20619.1.26.31.7) \nOS Version: macOS 15.0.1 (24A348)
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I'm sorry that Safari is crashing on your Mac. I've tried to reproduce the issue on my end but if I completely close the 1Password for Mac desktop app and then click on the \"Unlock 1Password\" button then 1Password for Safari will launch the desktop app as expected if app integration is turned on. I don't see Safari crashing.
\n\n
When you say that Safari crashes, do you mean that you receive a crash report? Can you post a screenshot of the message that you see on your screen after Safari crashes? And does this happen on every website? Or just a specific website?
\n\n
Can you also tell me which version of 1Password for Safari, 1Password for Mac, and macOS you're currently using?
\n\n
-Dave
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