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Former Member's avatar
Former Member
2 years ago

Safari Extension - Have to enter password every time I open the browser

This extension has been pure junk for the last year, and continues to get worse with each update. Now, latest version, if I minimize or even close Chrome or Safari on my Mac, and re open , the ext...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello @bodean! 👋

I'm sorry that 1Password in the browser is locking when you close your browser, even if the 1Password app remains open. As a first step, can you try the following:

  1. Close all open web browsers.
  2. Right-click on the 1Password icon at the top of your Mac's screen and then click Quit. Wait until the icon disappears.
  3. Double-click on 1Password from your Mac's Applications folder.
  4. Open your web browser.

If that doesn't fix the issue then can you open Safari, right-click on the 1Password icon in Safari's toolbar, click Settings, and tell me if "Integrate this extension with the 1Password desktop app" is turned on and has a green icon under it? Can you check the same location in Chrome?

-Dave