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Forum Discussion
Safari extension broken for multiple years + generally more glitchy and worse experience over time
I'm currently using two profiles in Safari, and logging in, in the extension, just doesn't work, and it hasn't worked for years. One would think this is a foundational issue and should be very high o...
1P_Dave
Moderator
ModeratorHello tozz! 👋
I'm sorry that you're running into issues with 1Password in Safari. The behavior that you're seeing definitely doesn't sound right and I'd like to learn more about the situation to identify whether you're running into an already known issue or one that needs more investigation.
As a start, macOS 15.6 contained fixes for Safari that resolved issues that prevented 1Password from unlocking or filling until the browser was restarted. Can you let me know if you're running macOS 15.6 or later: Find out which macOS your Mac is using
You wrote:
Other times you can login a thousand times and you still stay logged out.
Do you mean that you're having trouble filling your login credentials into another website? Or that you enter your account password to unlock 1Password in Safari but 1Password doesn't unlock?
Since I have to use the global auto fill due to extension not working correctly it's a hit and miss, sometimes I finds the login, sometimes not, and it's slow, so very slow (comparatively).
Just to clarify: are you pressing Command-Backslash (Universal Autofill) to fill your login when you see this slowness? How long does it take for your login credentials to fill into the page after you press Command-Backslash? Let me know if I misunderstood.
-Dave
I'm sorry that you're running into issues with 1Password in Safari. The behavior that you're seeing definitely doesn't sound right and I'd like to learn more about the situation to identify whether you're running into an already known issue or one that needs more investigation.
As a start, macOS 15.6 contained fixes for Safari that resolved issues that prevented 1Password from unlocking or filling until the browser was restarted. Can you let me know if you're running macOS 15.6 or later: Find out which macOS your Mac is using
This has been the case for the last few macOS versions, I'm running 15.6.1 on all my Macs currently.
Do you mean that you're having trouble filling your login credentials into another website? Or that you enter your account password to unlock 1Password in Safari but 1Password doesn't unlock?
I fill in my 1Password password, it seems like it's succeeding but it stays locked. Clicking the 1Password icon just prompts for the password again, so the second option, can't unlock.
Just to clarify: are you pressing Command-Backslash (Universal Autofill) to fill your login when you see this slowness? How long does it take for your login credentials to fill into the page after you press Command-Backslash? Let me know if I misunderstood.
Yes, it's the universal autofill. Usually a couple of seconds without any interaction, you have to wait and see if it's successful or not. Then of course the other problem with universal autofill is that it doesn't always recognize the site so you have to manually search for it, I've verified the URL's etc and it's intermittent, some days a site works, others it doesn't.
This behavior is also the same on all my Macs unfortunately.
- 1P_Dave
Thank you for the reply. I'd like to investigate both of these issues further, starting with the Safari issue:
I fill in my 1Password password, it seems like it's succeeding but it stays locked. Clicking the 1Password icon just prompts for the password again, so the second option, can't unlock.
When the issue occurs, if you right-click on the 1Password icon in Safari's toolbar and then click Settings, do you see a green connected status for app integration? Or a different colour and an error message?
Are you able to post a screenshot of the prompt that you see when 1Password asks for your password? This will tell me more about the situation.
-Dave
