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tozz's avatar
tozz
New Contributor
3 months ago

Safari extension broken for multiple years + generally more glitchy and worse experience over time

I'm currently using two profiles in Safari, and logging in, in the extension, just doesn't work, and it hasn't worked for years. One would think this is a foundational issue and should be very high o...
browser extension
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 months ago

tozz​ 

Thank you for the detailed explanation of the issue! So that I can investigate further, I'd like to ask you to create and share a 1Password diagnostics report from 1Password in your browser:

Send a diagnostics report (browser extension)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

  • A link to this thread: https://www.1password.community/discussions/1password/safari-extension-broken-for-multiple-years--generally-more-glitchy-and-worse-exp/161378/replies/161598
  • Your forum username: tozz


You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave

tozz's avatar
tozz
New Contributor
2 months ago

Here's the requested support number RNZ-98987-937

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    31 days ago

    Thank you for posting the Support ID! Please continue the conversation with our support team over email. 

    -Dave