Forum Discussion

Former Member's avatar
Former Member
3 years ago

Safari extension has become relatively unreliable

Hi, I noticed that the 1Password Safari extension has become somewhat unreliable, slow and buggy in the past few weeks. First it did not unlock with biometrics and could not communicate with ...
browser extension
Former Member's avatar
Former Member
3 years ago

Hi steph_giles

I encountered the issue again today and just sent an email to the email address you provided together with the console log file and diagnostics from the app. Today's issue seems to be related to the new multiple profile feature of Safari 17 as the extension is correctly unlocked in one profile window but stays locked in another.

Thanks for your help.