Forum Discussion

Former Member's avatar
Former Member
4 years ago

Safari extension has suddenly disappeared from Safari and extensions preferences

Safari Version 15.1 (17612.2.9.1.20) is no longer showing 1Password as an extension. The separate app is installed (1Password for Safari Version 15.1 (17612.2.9.1.20)), but it's disappeared as of this morning. No new updates have been installed, but it's gone! Rebooted, deleted and reinstalled the 1Password for Safari app; no difference. Any suggestions? Main 1Password app is 1Password for Mac 8.4.0 80400053, on BETA channel

1Password Version: 80400053, on BETA channel
Extension Version: 2.1.4
OS Version: macOS 12.0.1

betas

11 Replies

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    3 years ago

    I am happy to hear you could find a resolution before the weekend, Please enjoy it, if you can.

  • Former Member's avatar
    Former Member
    3 years ago

    Hi, had the same issue on Mac OS 12.5, Safari 15.6, 1p8 beta 80800215 and the 2.3.7 extension, the command line also solved the issue

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hi @mcdonajw:

    Glad to hear my steps worked for you! If you need anything else in the future, please let us know!

    Jack

  • Former Member's avatar
    Former Member
    4 years ago

    @"jack.platten" thank you so much!

  • Former Member's avatar
    Former Member
    4 years ago

    @howardellacott, @jezdez:

    On behalf of Jack, you are welcome! If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

  • Former Member's avatar
    Former Member
    4 years ago

    Hey Jack, this did the trick! Thank you :)

  • Former Member's avatar
    Former Member
    4 years ago

    Hi @"jack.platten" , that's fixed, it thank you!

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hi @howardellacott / @jezdez:

    I'm sorry you're running into this issue. We're investigating what causes this but we do have a potential workaround that might work for you both. Please close all web browsers then run this command in Terminal:


    /System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.framework/Support/lsregister -f -R /Applications/Safari.app

    This will rebuild the launch services database, which includes the extension. Let me know if this works for you two, or if you're still running into trouble.

    Jack

    ref: dev/core/core#8822