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SSALTWICK's avatar
SSALTWICK
New Contributor
12 months ago

Apple watch stopped working to open 1P in Chrome

It used to work. Then it just stopped!
1P
1Password for Mac 8.10.36 (81036049)

Chrome
Version 127.0.6533.89 (Official Build) (arm64)

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

macos

1 Reply

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    12 months ago

    Hello SSALTWICK! šŸ‘‹

    I'm sorry that Apple Watch is no longer working to unlock 1Password on your Mac. I'd like to ask you to create a diagnostics report from your Mac:

    Sending Diagnostics Reports (Mac)

    Attach the diagnostics to an email message addressed to support+forum@1password.com.

    With your email please include:

    Please send the entire file.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

    -Dave

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I am having issues with the extension no longer launching consistently.
\nIs stuck on loading. It does launch after rebooting the computer sometimes.

\n\n
\n\n

1Password Version: 8.8.0
\nExtension Version: 2.3.3
\nOS Version: 12.4

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I am having issues with the extension no longer launching consistently.
\nIs stuck on loading. It does launch after rebooting the computer sometimes.

\n\n
\n\n

1Password Version: 8.8.0
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Thanks. I was able to get it working but uninstalling the extension and then running the command through Terminal app mentioned in the help documents.

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The only Safari extension I have is 2.3.3. I am not clearing my history in Safari too. Thanks.

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Thanks. Let me check on that when I get back home. Iā€™m pretty sure I uninstalled the old extension and 1Password but need to look. Am not clearing history in Safari.

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dsm363

\n\n

Do you have both 1Password in the browser installed along with the extension from 1Password 7.9.x? Are you, by chance, clearing your history in Safari?

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