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Forum Discussion
Solved
Safari extension performance
In the past couple weeks, I've had increasingly bad performance by the 1Password Safari extension. The field-based dropdown doesn't...drop down. The browser bar-based icon won't open, either. I'll cl...
Hello trigrman! 👋
I'm sorry that you're running into performance issues with 1Password for Safari. It sounds like something might be going wrong with the connection between the browser extension and the desktop app. Can you try the following test:
- Open your browser.
- Right-click on the 1Password icon in your browser's toolbar and click Settings.
- Turn off "Turn off "Integrate this extension with the 1Password desktop app".
Now with app integration temporarily turned off, do you still see a delay when unlocking 1Password for Safari using your account password? Or are things snappier now?-Dave
1P_Dave
Moderator
ModeratorHello trigrman! 👋
I'm sorry that you're running into performance issues with 1Password for Safari. It sounds like something might be going wrong with the connection between the browser extension and the desktop app. Can you try the following test:
- Open your browser.
- Right-click on the 1Password icon in your browser's toolbar and click Settings.
- Turn off "Turn off "Integrate this extension with the 1Password desktop app".
Now with app integration temporarily turned off, do you still see a delay when unlocking 1Password for Safari using your account password? Or are things snappier now?
-Dave
I did this amongst other stuff to re-connect the browser extension to the app, and that seemed to make things behave better. Though I still really struggle with the Passkey functionality, especially logging into Google. That doesn't work well no matter what I do.
