Forum Discussion

dmkahn's avatar
dmkahn
New Contributor
7 months ago
Solved

Safari extension stops unlocking and filling [See pinned response]

    Every day the safari plug in fails to work until I restart Safari. Any idea why? I'm talking about autofill in login boxes. When I click on the 1p icon in the menu bar it spins for a while,...
browser extension
macos
  • 1P_Dave's avatar
    1P_Dave
    3 months ago

    Hello folks,

    We’re sorry about the issues that you’ve reported when using 1Password in Safari. We’re happy to share that the latest update to macOS and iOS includes improvements to Safari that resolve a bug where 1Password's suggestion menu would stop working and autofill will stop filling in certain situations.


    We also recommend taking the time to make sure that you’re using the latest version of 1Password for Safari.

    Thank you for your patience as we worked with our partners at Apple to resolve the issue. If you're still seeing the issue then please send an email to support@1Password.com so that the team can help further. Since the original issue reported in this thread has been resolved I'll close this thread.

    -Dave

JerrySG's avatar
JerrySG
New Contributor
6 months ago

With MacOS 15.5 just around the corner, I'm absolutely sure that the folks at Agilebits have tested the 15.5 beta with the 1PW Safari extension. So, will 15.5 fix the problem?? I'm really fed up with 1PW misbehaving with Safari.

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
6 months ago

JerrySG​ 

I'm sorry for the continued frustration. Our team is tracking the issue with the Webkit/Safari team. At the moment, I don't see the fix mentioned or included in the release notes for the beta version of Safari: Safari 18.5 Beta Release Notes

Once the fix is released in a version of Safari, our development team will verify that it fully fixes the autofill issue and I'll make sure to update this thread. 

As a temporarily workaround, if the issue is becoming too disruptive to your workflow, try using the 1Password for Mac desktop app's Universal Autofill feature to fill your login credentials in Safari instead of using the browser extension: Use Universal Autofill in apps and browsers on your Mac

-Dave