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Former Member's avatar
Former Member
3 years ago

Safari for Mac extension doesn't support unlock with Apple Watch

I use my Apple Watch to unlock 1Password, but every time the Safari extension logs out it forces me to type in my password. This does not happen in Chrome; I simply use my watch to click it unlocked. This lack of feature parity is problematic. Also, I like to use the keyboard shortcut Command + \ to autofill. This works in Chrome, via a modal, much like it did in 1P 7. But in Safari, a message appears telling me to click the icon in the browser first. Then I makes me fill in the password. This really is unacceptable and makes the 1Password extension almost unusable in Safari.

1Password Version: 8.8.0
Extension Version: 2.3.7
OS Version: 12.5.1
Browser:_ Safari
Referrer: forum-search:https://1password.community/search?Search=Safari%20for%20Mac%20extension%20doesn't%20support%20unlock%20with%20Apple%20Watch

browser extension

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  • Former Member's avatar
    Former Member
    3 years ago

    Hey @chadbush, thanks for letting us know. I have found your ticket and will send you a reply there. Chat with you soon.

  • Former Member's avatar
    Former Member
    3 years ago

    Hi Jack_P_1P :

    Thank you for the reply! I haven't actually been experiencing this problem for a while, but I've sent over diagnostics just in case it might help your team debug and fix this issue. Here's the Support ID number: [#ANF-48583-266]

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi @chadbush:

    It seems like 1Password for Mac is having some trouble communicating with 1Password for Safari. I'd like to ask you to create a diagnostics report from your Mac:

    Sending Diagnostics Reports (Mac)

    Attach the diagnostics to an email message addressed to support+forum@1password.com.

    With your email please include:

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!