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Forum Discussion
Former Member
3 years agoSave login dialog stuck
This doesn't happen all the time but I've seen it a few times. I have one stuck right now. I am creating an account on a website and for the password, I'm prompted to use the one generated by 1Passwo...
Former Member
3 years agoNo, I haven't reached out. It's happened the last few times I needed to create a new login. Finally I decided to go to your site looking for support, and it led me here. If you follow the support pages and end up at an issue that isn't already described on the site, the first option from the left is this forum.
I found this thread, which says it's a known issue.
I did follow the steps above and maybe 1Password will work the next time I need to create a new login. Maybe it won't.
If it happens again I will consider contacting support, but I don't see removing and reinstalling software and logging in and out of accounts as a "fix." Especially when there seems to be a documented bug that is probably causing the issue.