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Forum Discussion
Enceladus
3 years agoOccasional Contributor
Saving and passkey prompt issues on Uber.com in Chrome
I tried to use 1Password to change my password & set up a passkey on account.uber.com tonight in Chrome, and literally no part of it worked:
* Newly generated passwords would not autofill
* Copy-...
1P_David
1Password Team
3 years agoHi Enceladus,
I'm sorry that you're experiencing trouble saving a passkey for Uber. I've tested things out in Chrome and was able to successfully save a passkey on the Uber website, so I'd like to look further into the issue for you.
Can you confirm if you're encountering trouble saving a passkey for any other sites currently supporting passkeys? You can find a list of them here:
Additionally, can you reproduce the steps you're taking when you run into the error message, and grab a console log from your browser for us to take a look at:
Attach the console log to an email addressed to support+forum@1password.com and include a link to your post in this thread. We can then assist you further over email.
I look forward to hearing from you!