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Former Member's avatar
Former Member
4 years ago

Scrolling through items with a scroll wheel

I just install 1PW 8 and found this small but annoying bug. After opening the app and unlocking, trying to scroll through the items with a scroll wheel doesn't work. It just doesn't scroll. Scrolling with a trackpad works, but not the mouse wheel.

The workaround here seems to be to grab the little gray scroll indicator on the right-hand side of the list with the pointer and scrolling the list a bit like that (i.e. dragging up/down with the mouse pointer). After that, scrolling with a wheel works.

I'm using the Logitech MX Master 3.

1Password Version: 8.7.0
Extension Version: Not Provided
OS Version: macOS 12.3.1

macos

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  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hey @sami145:

    Thanks for following up. As an additional suggestion, if you click in the 1Password item list, rather than clicking the scroll bar, does that also improve your state of play?

    Jack

  • Former Member's avatar
    Former Member
    4 years ago

    It's connected via Bluetooth. I seem to have lost the receiver dongle so I can't test it out. If I manage to find it I'll post an update.

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hey @sami145:

    Great to hear you're giving 1Password 8 a try! Are you currently using the RF dongle with your MX Master 3, or Bluetooth? It would seem that whatever Logitech is doing to make scrolling work via Bluetooth is incompatible with Secure Input. We use Secure Input to help protect your data when being typed into 1Password, and as such removing it would be a non-starter.

    If you use the RF dongle, rather than connect via Bluetooth, does that improve your state of play? Let me know!

    Jack