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Forum Discussion
richr
11 months agoNew Contributor
Secret key
I created my account on my iphone but I cannot find my secret key after i created it and saved it. Is there a way to create a new one?
richr
11 months agoNew Contributor
I created the account on my Iphone and unfortunately, I can't find either the emergency kit or the recovery code.
1P_SimonH
Community Manager
11 months agorichr are you currently signed into 1Password.com or the 1Password app on any devices? If so, you can still find your current secret key if you follow these steps.
- richr10 months agoNew Contributor
I have been unable to sign in because when I try to log in it is asking for e-mail and secret key since I don't know what it is I can't sign in.
- 1P_SimonH10 months ago
Community Manager
Is there any chance you printed out or saved your Emergency Kit? You would have downloaded it when you created your account on 1Password.com . If you don't remember saving your Emergency Kit, look in your Downloads folder for a PDF file named "1Password Emergency Kit".
If you’ve created a recovery code for your account, you can also use this to restore your account access. Look in your downloads folder for a TXT file named "1Password Recovery Code." You can find more information on recovery code: https://support.1password.com/recovery-codes/
Let me know if neither of those files are turning up!- richr10 months agoNew Contributor
I looked everywhere on myIphone and could not find the emergency kit, secret key or recovery codee and I don't remember printing it sorry.