Forum Discussion
- 1P_Dave
Moderator
@eveycat
I'm happy to hear that things are working for you again. 😊
-Dave
- Former Member
Seems fixed now, thanks.
- 1P_Ben
1Password Team
Hi all,
We've shipped an update that we believe addresses this issue. Could you please make sure you're running the latest version of 1Password for iOS and re-test?
Thank you!
Ben
- 1P_Dave
Moderator
I'm hopeful that our developers will be able to release a fix for the issue soon. 🤞
-Dave
- AMonitorDarklySuper Contributor
@eveycat This issue was first spotted on 8.10.4 and we’re now on 8.10.7. QA and bug fix turnarounds have been absolutely disgraceful since 1P8.
- 1P_Dave
Moderator
@eveycat
Thank you for following up. This issue is still on our developer's backlog and hopefully will be resolved soon in a future update. I'm sorry for the continued inconvenience.
-Dave
- Former Member
There has been at least one update to the app since this discussion, probably two. This bug still occurs, and affects me basically every day.
- 1P_Dave
Moderator
@eveycat
Thank you for clarifying. Our developers are aware of the issue and are investigating. I'm added your report to the internal work item open for the issue and we hope to get a fix out with a future update.
-Dave
ref: dev/core/core#20983
- Former Member
Cool, had a comment typed out and the login thing lost it. anyways…
I just went to check for this reply and it happened again. Yes, tapping to items and back to home resolves the problem, but obviously somewhat defeats the purpose.
Latest version, 8.10.4, no update available in the App Store. iPhone 13 Pro.
- 1P_Dave
Moderator
Hello @eveycat! 👋
I'm sorry that you're intermittently seeing an empty Home screen on your iPhone. When this issue occurs does it resolve if you tap on the Items button and then back on the Home button?
Can you also confirm that you're using the latest versions of both iOS and 1Password for iOS:
-Dave