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Forum Discussion
Fedup
1 year agoDedicated Contributor
Secure Note missing text unless edited
I went to a secure note to look for some information and the note itself was a lot shorted text wise that it should be and was missing key information I was looking for. I went to edit the note and ...
- 1 year ago
Hello! đź‘‹
Thanks so much for taking the time to share this with the community, I know how frustrating this can be. This is a known issue that our development team is actively investigating. In certain cases, the contents of a Secure Note can become truncated, particularly when:
- A line begins with four or more spaces, or is indented after a paragraph break (an empty line)
- Text is wrapped in angled brackets (< >)
As a temporary workaround, you can turn off Markdown formatting (1Password → Settings → “Format secure notes using Markdown”). That said, I understand this isn’t ideal for everyone.We do have a bug report filed in our developers’ backlog, and the team is working toward a fix in a future update.
-Dave
Issue=EE-156
1P_Dave
Moderator
1 year agoThanks for the reply. Could you send an email to support+forum@1Password.com and include a link to this thread. The team can request some additional information about the effected item via email to better troubleshoot the issue.
After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and take a look.
-Dave