Forum Discussion

Fedup's avatar
Fedup
Dedicated Contributor
1 year ago
Solved

Secure Note missing text unless edited

I went to a secure note to look for some information and the note itself was a lot shorted text wise that it should be and was missing key information I was looking for. I went to edit the note and ...
windows
  • 1P_Dave's avatar
    1P_Dave
    1 year ago

    Hello! đź‘‹

    Thanks so much for taking the time to share this with the community, I know how frustrating this can be. This is a known issue that our development team is actively investigating. In certain cases, the contents of a Secure Note can become truncated, particularly when:

    • A line begins with four or more spaces, or is indented after a paragraph break (an empty line)
    • Text is wrapped in angled brackets (< >)


    As a temporary workaround, you can turn off Markdown formatting (1Password → Settings → “Format secure notes using Markdown”). That said, I understand this isn’t ideal for everyone.

    We do have a bug report filed in our developers’ backlog, and the team is working toward a fix in a future update.

    -Dave

    Issue=EE-156

Joetech's avatar
Joetech
New Contributor
1 month ago

I am encountering the issue specifically when there is an asterisk in my note (*).

I have a note that has 4 asterisks in it. I was only able to identify the discrepancy by pasting the output of copying the note without editing and also pasting the note in edit mode.

I spent hours trying to find the issue. Until I figured it out.

I have all sorts of characters in the secure note and the issue is only present with asterisk.

Not sure how this is marked as solution.

For now I'm going to refrain from using Secure Note altogether.

Wondering why 1Password doesn't disable the Secure Note feature or post a notice about the issue until this is truly resolved.

I would think that being able to copy and paste should be a basic functionality of a password manager.

What kind of joke is this to have so many different types of item types that can be saved if there are flaws in some of the methods namely "Secure Note"?

I guess its so secure that even an authorized user cant access its contents properly. 

johnmahoney's avatar
johnmahoney
New Contributor
1 month ago

I bumped into this type of issue where leading spaces/tabs hid data. I just put a leading # symbol on each of these lines - problem fixed. (This is really easy to do if you have some Linux command line knowledge.)

Anyway, don't throw the baby out with the bath water. I think the Secure Notes available with 1Password is very useful and I am happy to use it all the time.

And it would be nice if the 1Password team fixed this but don't hold your breath. It's been a known issue for years and I think it will never be fixed. I suppose, in the grand scheme of things, this is a really minor issue.