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Secure Note missing text unless edited
I went to a secure note to look for some information and the note itself was a lot shorted text wise that it should be and was missing key information I was looking for. I went to edit the note and ...
Hello! 👋
Thanks so much for taking the time to share this with the community, I know how frustrating this can be. This is a known issue that our development team is actively investigating. In certain cases, the contents of a Secure Note can become truncated, particularly when:
- A line begins with four or more spaces, or is indented after a paragraph break (an empty line)
- Text is wrapped in angled brackets (< >)
As a temporary workaround, you can turn off Markdown formatting (1Password → Settings → “Format secure notes using Markdown”). That said, I understand this isn’t ideal for everyone.We do have a bug report filed in our developers’ backlog, and the team is working toward a fix in a future update.
-Dave
Issue=EE-156
I'm a prospective user, still in my trial period. I'm transitioning from a homegrown password management system (based originally on pass/gpg), with about 500 login records and notes.
It was bad enough that the premiere password manager doesn't actually make it easy to import anything that doesn't fit in simple CSV, but I made it through that over a few days, and managed to create a script that generates 1PIF, and used "op item create" to get all of my data into my vault. Okay, so major points off for usability, but that's now a solved problem. (For me. But not for the next customer, of course.)
But after getting all my data in place, I started trying to actually use it. One of the first things I did was move my TOTP secrets onto 1Password. And I noticed, while updating a notes field with backup codes, that my old backup codes, which should have been in my notes, were missing!
Oh -- wait. No they weren't. They just weren't *visible*, unless I edited the record. Huh. Did some googling and... wow. I'm truly shocked that this bug has been around as long as it has been, with no fix in sight. At least, not for the web app. The linux desktop doesn't seem to have the problem, at least not in the same way. It's simply a bug that 1Password apparently doesn't care about. And all it would take is the ability to disable markdown in notes fields.
So, since I have a lot of notes, with a lot of formatting, and easily found 3 records with truncated text (woe be unto him that likes to delineate with rows of dashes, I guess), I deleted all of my records (carefully avoiding the ones with fresh secrets in them), and reimported after changing my tooling to inject a ``` line into each note, to get markdown to treat the rest as literal text. Again, problem solved, sort of.
Would it be too much to ask for it least to be mentioned somewhere that the notes text will be interpreted as markdown? I've seen no mention of that in anything I've read. Other than bug reports, of course... going back four years.
If this is the kind of attention to detail I can expect for my $70 / year, I have to say I'm rethinking my decision.
While Notes are treated as Markdown by default, you can turn this off.
I have to say I'm rethinking my decision.
I, too, came to 1Password from a home grown PGP based password manager. I also use a couple of other well-regarded competitive products, and suggest that you do the same - not just to compare features and value, but as a way to ensure availability of your data independent of 1Password.
Like everyone here who has expressed an opinion on the subject which has yet to be stricken from the record by the staff, that price hike is big and comes at a time when 1Password support is clearly struggling to provide adequate service and well-known bugs and popular features requests remain unaddressed. This significantly affects the value calculation.
Notwithstanding this, the 1Password tools and service remain the best for the job for the significant majority of users (who don't use Apple products).You'll notice that the "how to turn off markdown" instructions doesn't give instructions for the web app.
And really -- why is this a platform specific setting?? Surely if I have markdown notes, then I want them formatted everywhere. Likewise, if I don't want the formatting.
Like I said in my previous message (though most readers might not know which message that is, since the forum shuffles the order of responses!), it's all about attention to detail.
though most readers might not know which message that is, since the forum shuffles the order of responses!
To wit: I responded to your message thinking it was the original post, because that's how it looked when the page loaded. I'm sure that I overlooked some indicator, but in any case my suggestion was not helpful since 1P_Dave already mentioned this is the "Solution".
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