Forum Discussion

mfisher911's avatar
mfisher911
Occasional Contributor
5 years ago

Security Key prompt?

I have "80400049, on NIGHTLY channel". I restarted 1Password and was prompted for my security key (message about changes not being saved). I inserted it and tapped the button but this did not satisfy...
betas
1P_PeterG's avatar
1P_PeterG
Icon for Community Manager rankCommunity Manager
5 years ago

Hi mfisher911, very sorry to hear about this. Just to check: have you since been able to log in? Or does the authentication screen keep disappearing on you?

If this issue persists, do send us a short email (with a link to this discussion) to support@1Password.com and we'll be happy to figure out the nature of the problem and fix it up so everything's working properly for you. Many thanks!