Security Key still not working in 1Password Mac app - AUTH-1545 unresolved after 2+ years

Hello aiko000​! 👋

I'm sorry that you're running into issues when using your security key with 1Password on your Mac. Our development team is aware of an issue where a small number of users have reported that their security key doesn't work to authenticate the 1Password for Mac desktop app however the issue only seems to affect a small number of users and we haven't yet been able to reproduce the issue on our end even when using the exact same make and model of security key. Most customers using the same security key don't encounter any issues. 

For the time being, as a workaround, you can add an authenticator app as a second factor to your 1Password account and then use the authenticator app to add your account to the 1Password for Mac app.

So that our support team can confirm that you're running into the known issue that we're tracking, and so that we can collect some additional information for our development team, I'd like to ask you to create and share a 1Password diagnostics report from your Mac:

Send a diagnostics report (Mac)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

• A link to this thread: https://www.1password.community/discussions/1password/security-key-still-not-working-in-1password-mac-app---auth-1545-unresolved-after/169526
• Your forum username: aiko000!

You should receive an automated reply with a Support ID number.  Please post that number here.  Thanks very much!

-Dave

Issue=AUTH-1545