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Forum Discussion
MonkeyHarp
3 years agoOccasional Contributor
Security option Pin Code works intermittently.
Setting security option to Pin Code works intermittently. It keeps forgetting that the pin code option is set and asks for the master password instead. I then check and see that the pin code option i...
Former Member
3 years agoHi MonkeyHarp,
Sorry for the confusion, this is the intended behaviour for PIN unlock. Biometric unlock works differently because the level of security required for its use in 1Password is much higher. If a biometric scanner (for example, a fingerprint scanner) doesn't meet the required security strength for 1Password, you won't be able to use it to unlock the app. For PIN unlock, we require your master password to unlock the app first, then with 1Password open in the background, you can use your PIN to quickly unlock 1Password.
Check out our support pages for Biometric and PIN unlock for more information:
Biometric unlock - https://support.1password.com/android-biometric-unlock/
PIN unlock - https://support.1password.com/android-pin-code/
Let us know if you have any other questions or concerns!