Forum Discussion

kapsiR's avatar
kapsiR
Occasional Contributor
4 years ago

Security with "Use the Trusted Platform Module with Windows Hello"

When using "Use the Trusted Platform Module with Windows Hello", 1Password prompts with a security warning. - How can another app gain access to 1Password with this setting? - Is there a way ...
windows
Nusaram's avatar
Nusaram
Frequent Contributor
3 years ago

Thank you, ag_mike_d, and Happy 2023 to you, too!

So, I enabled the TPM option but it is not surviving the Windows reboot. :( It did once, but that's it; apart from that "rare" instance, I'm still being asked to enter my master password before using Windows Hello. The settings remain do remain enabled, however.

What's interesting, though, is that after I unlock with my master password, the Windows Hello dialog window to unlock appears, which is weird.

I'm on Windows 11 22H2 and am using a Surface Laptop Studio which, of course, has TPM 2.0.

I found this thread but I do not have fast startup enabled, nor were there any BIOS updates, etc.

Well, after continuing to search this forum, I found other posts about the same issue so, clearly, this is a known and ongoing issue.

What could be causing this?