Security with "Use the Trusted Platform Module with Windows Hello"

I had a similar issue recently where I thought it wasn't working - are you getting a smiley facing showing next to the login field? If so click on it and this will manually trigger the Windows Hello process...

Thanks, Mycenius, but that's not what is happening; the right arrow appears next to the password field. However, before enabling TPM, I was encountering the issue and the smiley face appeared at times and I, too, clicked on it and, yes, it did launch the Windows Hello authentication.

Hi ag_mike_d,

Before trying any of your suggestions, I just continued to test and, much to my surprise, I rebooted 5 times and the Windows Hello authentication worked! Then I ran into issues on the 6th reboot. I tried your two suggestions, but all to no avail, unfortunately.