Forum Discussion
BKrnk
2 years agoDedicated Contributor
Self selected Icon (for item) does not appear
Update: After I waited like 20 minutes and close/reopen the app several times the photo appears now. But overall would be better and more convenient if the pictures displays asap IMHO
Hello, after...
1P_Dave
Moderator
2 years agoThank you for the reply. If possible, so that we can investigate further on our end, could you reproduce the issue one more time and then I'd like to ask you to create a diagnostics report from your iOS device:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/142786/self-selected-icon-for-item-does-not-appear#latest
- Your forum username:
Bkrnk
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave