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Forum Discussion
IzvorMusic
2 years agoNew Contributor
Setting up passkey results in disappearance of 1PW item in app
I had a login item in 1PW for Discord. I set up a passkey in 1PW and chose to update my Discord item in 1PW. The 1PW item then disappeared from the app and I finally found it by manually going throug...
1P_Dave
Moderator
2 years agoThank you for the reply, I'll try to reproduce the issue on my end. If you do see the issue again then I'd like to ask you to create a diagnostics report from 1Password in your browser:
Sending Diagnostics Reports (browser extension)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread:
https://1password.community/discussion/148509/setting-up-passkey-results-in-disappearance-of-1pw-item-in-app - Your forum username:
IzvorMusic
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave