Forum Discussion

Former Member's avatar
Former Member
3 years ago

Settings not displaying?

When I click on settings the browser version (Win 11 Pro), it takes me to a page with "Change Account Type" no other information.

What am I missing?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Window 11 Pro
Browser:_ Chrome

3 Replies

  • ag_mike_d's avatar
    ag_mike_d
    Icon for 1Password Team rank1Password Team

    Hello again @jax56,

    Thanks for confirming. This page and other settings are for your account when looking at the details through 1Password.com alone. Other settings from 1Password.com can be found by clicking your name in the top right and selecting My Profile.

    The settings for the 1Password extensions in Chrome and Firefox can be found by right-clicking the icon in the browser's toolbar > Settings:

    Once the 1Password extension is unlocked and open, Settings can also be found by clicking the menu button:

    This guide should help, If you don't see the 1Password icon in your browser's toolbar.

    I hope these details help, but please let us know if you have any other questions.

  • Former Member's avatar
    Former Member

    Mike I am using 1Password.com in both Chrome and Edge Windows 11 Pro--I am also using the 1Password extensions for both of those browsers.

    See the attached screen shot when I try to access the Settings using 1Password.com--both Chrome and Edge

  • ag_mike_d's avatar
    ag_mike_d
    Icon for 1Password Team rank1Password Team

    Hello @jax56,

    Thanks for your message. It sounds like you maybe referring to some settings on the 1Password.com webpage. Could you confirm what you are seeing and what settings you are looking for?

    Could you let us know if you have 1Password in the browser installed in your browser of choice? You can right-click on the 1Password icon in your browser's toolbar to access the the extensions settings.

    Get to know 1Password in your browser

    Additionally, if you do not have the 1Password 8 for Windows desktop app installed, you can follow this guide to, Get the 1Password apps. Once signed in, Settings are available from the main menu () or using Ctrl + Comma (,).

    Get to know 1Password for Windows

    Looking forward to your reply.