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Former Member's avatar
Former Member
3 years ago

Settings not displaying?

When I click on settings the browser version (Win 11 Pro), it takes me to a page with "Change Account Type" no other information. What am I missing? 1Password Version: Not Provided Extens...
windows
Former Member's avatar
Former Member
3 years ago

Mike I am using 1Password.com in both Chrome and Edge Windows 11 Pro--I am also using the 1Password extensions for both of those browsers.

See the attached screen shot when I try to access the Settings using 1Password.com--both Chrome and Edge

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not displaying?","id":"message:122997","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:122997","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:122997"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:122997"},"body@stripHtml({\"truncateLength\":200})":" When I click on settings the browser version (Win 11 Pro), it takes me to a page with \"Change Account Type\" no other information. \n\n What am I missing? \n\n \n\n 1Password Version: Not Provided \nExtens...","body@stringLength":"331","rawBody":"

When I click on settings the browser version (Win 11 Pro), it takes me to a page with \"Change Account Type\" no other information.

\n\n

What am I missing?

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Window 11 Pro
\nBrowser:_ Chrome

\n","kudosSumWeight":0,"postTime":"2023-03-08T10:51:47.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:windows","text":"windows","time":"2025-01-27T11:33:36.807-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:122997_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":128},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

When I click on settings the browser version (Win 11 Pro), it takes me to a page with \"Change Account Type\" no other information.

\n\n

What am I missing?

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Window 11 Pro
\nBrowser:_ Chrome

"},"Conversation:conversation:122997":{"__typename":"Conversation","id":"conversation:122997","solved":false,"topic":{"__ref":"ForumTopicMessage:message:122997"},"lastPostingActivityTime":"2023-03-13T11:19:42.000-07:00","lastPostTime":"2023-03-13T11:19:42.000-07:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:122997":{"__typename":"ModerationData","id":"moderation_data:122997","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:122997_1":{"__typename":"Revision","id":"revision:122997_1","lastEditTime":"2023-03-08T10:51:47.000-08:00"},"ForumReplyMessage:message:122999":{"__typename":"ForumReplyMessage","id":"message:122999","conversation":{"__ref":"Conversation:conversation:122997"},"author":{"__ref":"User:user:-1"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:122997/message:122999","revisionNum":1,"uid":122999,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Settings not displaying?","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:122999"},"parent":{"__ref":"ForumTopicMessage:message:122997"},"body":"

Mike I am using 1Password.com in both Chrome and Edge Windows 11 Pro--I am also using the 1Password extensions for both of those browsers.

\n\n

See the attached screen shot when I try to access the Settings using 1Password.com--both Chrome and Edge

","body@stringLength":"607","rawBody":"

Mike I am using 1Password.com in both Chrome and Edge Windows 11 Pro--I am also using the 1Password extensions for both of those browsers.

\n\n

See the attached screen shot when I try to access the Settings using 1Password.com--both Chrome and Edge

\n","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-03-09T10:52:51.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuNHwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS0xMjI5OTktMTE3NDVpQkRBMUY4OEM5QzU3RThEQw?revision=1\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:122999_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2},"read":false,"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1749225827195":{"__typename":"CachedAsset","id":"theme:customTheme1-1749225827195","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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