Forum Discussion

KiwiDE's avatar
KiwiDE
New Contributor
3 years ago

Settings window not resizeble / to small

Settings windows does not show full content and is not resizeable.


1Password Version: 1Password for Windows 8.10.16 (81016047)
Extension Version: 2.15.0
OS Version: Windows 11 22H2
Browser: Chrome

5 Replies

  • AliH1P's avatar
    AliH1P
    Icon for 1Password Team rank1Password Team

    Thanks for the screenshots KiwiDE.

    I was able to reproduce similar behaviour but after changing the zoom (from the settings menu), the window resized properly:

    It looks like the behaviour you're experiencing is slightly different. As a next step, could you try uninstalling and reinstalling 1Password to see if that resolves things?

    Let me know how that goes - looking forward to hearing from you.

    Ali

  • KiwiDE's avatar
    KiwiDE
    New Contributor


    If i change zoom to 80% or 70% content fits, but is quite small.

  • AliH1P's avatar
    AliH1P
    Icon for 1Password Team rank1Password Team

    Hey KiwiDE, thanks for your reply and screenshot. Could you navigate to those Appearance settings again and let me know whether zooming out to 90% restores the settings window to the correct size? You can then set the zoom back to 100% afterwards.

    Looking forward to hearing from you.

    Ali

    ref: dev/core/core#24145

  • KiwiDE's avatar
    KiwiDE
    New Contributor


    Did the issue start happening after a recent update?
    ^^ I think this happened after the last update to 8.10.6
    Could you tell me a little more about your monitor setup?
    i. Are you using multiple displays?
    ^^ no, single monitor, 3840x 2160
    ii. Do you have display scaling enabled?
    ^^ yes, 150% in windows , 1Password scaling is 100% (see screenshot)
    Does disabling Hardware Acceleration (Settings > Advanced) in 1Password resolve the issue?
    Assuming you're able to see the option to toggle that setting.
    ^^no, disabling and didn't help

  • AliH1P's avatar
    AliH1P
    Icon for 1Password Team rank1Password Team

    Hey KiwiDE, thanks for reaching out.

    I have a few questions for you that will help me investigate this further.

    1. Did the issue start happening after a recent update?
    2. Could you tell me a little more about your monitor setup? i. Are you using multiple displays? ii. Do you have display scaling enabled?
    3. Does disabling Hardware Acceleration (Settings > Advanced) in 1Password resolve the issue? Assuming you're able to see the option to toggle that setting.

    Looking forward to your response.

    Ali