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Former Member's avatar
Former Member
3 years ago

Shared Vault isn't an option when 1PW offers to make a new entry

I have a family plan, I am the 'owner', my wife is the only other member. I am working on cleaning up and deleting her Safari passwords, and when I log into a website with her safari passwords, and 1 password offers to save it as a new entrance in 1PW, it only offers her private vault, not our shared vault. Then I have to go back and move it to the share vault.

browser extension

3 Replies

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    3 years ago

    @danielpepper

    If you have an identity set up then you can use it to fill in those details.

    Get to know 1Password in your browser

    --

    To fill your Identity item, you'd have to:

    1. Go to the form that you'd like to fill.
    2. Click the 1Password icon in your browser’s toolbar.
    3. Locate your Identity item.
    4. Click Autofill.
  • Former Member's avatar
    Former Member
    3 years ago

    David,
    It's working correctly now. Maybe I just had to whine a little first? I don't know why the shared vault didn't show yesterday. But thanks.

    While I have your attention, will 1PW autofill my name and address, phone number, like Safari used to before I disabled it?

  • 1P_David's avatar
    1P_David
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi @danielpepper,

    I'm sorry to hear you're encountering some trouble saving items to your Shared vault. If you click on "Private" at the top right of the 1Password save prompt, are you seeing a dropdown menu with all your vaults listed? If so, is the Shared vault not available there?

    I look forward to hearing from you!