Forum Discussion

Former Member's avatar
Former Member
5 years ago

Shareworks 2FA support

https://shareworks.solium.com/ has a username/password login form, and then a second 2FA form. The latter isn't autofilled by 1Password even when 2FA is part of the account info; I have to copy the g...
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ag_chantelle's avatar
ag_chantelle
Icon for 1Password Team rank1Password Team
5 years ago

@mrozekma

In order to pin down the issue, I'd like to ask you to collect some page details for us:

  1. Navigate to the one-time password page where autofill is failing.
  2. Right click the 1Password icon in your browser toolbar.
  3. Click Help and choose Collect Page Structure.
  4. 1Password will save a .json file to your "Downloads" folder.
  5. Send the downloaded .json file to support+x@1password.com with a link to our current discussion.

One of our team members will have a look and let you know what we find.