Forum Discussion

KnnNike's avatar
KnnNike
New Member
5 days ago

Sick of the bugs on Android...

For the past year or so, I've been battling multiple bugs with 1Password on Android. I've tried reinstalling multiple times, updating the app, etc...nothing ever improves: Fingerprint sensor rare...
android
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 hours ago

Hello KnnNike​! 👋

I'm sorry that you're running into various issues when using 1Password for Android, that definitely isn't expected behaviour. So that our support team can look into this further, and find solutions, 

I'd like to ask you to create and share a 1Password diagnostics report from your Android device:

Send a diagnostics report (Android)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

  • A link to this thread: https://www.1password.community/discussions/1password/sick-of-the-bugs-on-android-/167928
  • Your forum username: KnnNike


You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave