Forum Discussion

Former Member's avatar
Former Member
3 years ago

So many Samsung compatibility issues on 8. Why no option to get 7 until fixed?

I've been reading through the threads and saw a recurring theme of problems with biometrics and no PIN options on Samsung devices. I was lucky enough to get version 7 when I signed up last year. It h...
android
Former Member's avatar
Former Member
3 years ago

The 1Password team really dropped the ball with Samsung devices, and by the non-existant response to Your issue, seems that they are also ignoring support (seems they are becoming LastPass), they should have a specific version for Samsung devices that We could download from the Samsung app store. I had the same problem as You, I have a 1Password family account and We own several Samsung devices like Galaxy Tab S8 and Fold and I just had to downgrade to 1Password7.

You can do this by:
1. Unistall 1Password8
2. Open the Google Play Store
3. Touch Your Profile Picture to display the Profile Menu popup
4. Touch the Manage Apps And Devices option
5. Touch the tab Manage
6. Touch the filter and select the Not Installed option
7. **1Password7 **should appear, touch it to display its detail
8. Touch the Install button
9. Done