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Forum Discussion
Software icons
Some of my software licences show an icon of the program, others only show a generic icon. I thought that one simply had to drag the program onto the 1P icon in the Mac to produce a software licence item with the icon, but that doesn't seem to be working for me. Am I just doing something wrong, or has the process changed?
And what would be the best way of getting a nice icon for those software licence items that currently have a generic icon?
15 Replies
I will add that for some of these the earlier licenced versions do have rich icons, but when i added an item for a newer version, that came in as generic.
Well, there's Bartender, Keyboard Maestro, Graphic Converter, Tinker Tool System, TechTool Pro, and some obscure ones. I reckon you must have those (or some of them) on your server. I haven't explicitly set a firewall, but as I mentioned some ad blocker might be doing it. I do normally use Adguard.
- 1P_Dave
Moderator
The rich icons server is something that the 1Password apps access, it's not designed to be user facing. You can read more here: About rich icons and your privacy
You'll want to make sure that the following ports and domains are accessible on your device and network: 1Password ports and domains
Almost certinly some of the apps that have generic icon are in your server, they are quite well known.
If you can provide me with the name of the apps then I can look into this further. If you're not willing to share them on the public forum then you can send an email to our team:
support+forum@1Password.com-Dave
OK, that answers the question about creating an item. How do I access the rich icons server? And should it download a rich icon even if a generic one is already present? It is possible that an adblocker is restricting access to it. I do have Show app and website icons checked. Almost certinly some of the apps that have generic icon are in your server, they are quite well known.
- 1P_Dave
Hello danco! 👋
Thanks for the question! With 1Password 8, rich icons are pulled from our rich icons server to ensure a high-quality and consistent icon experience across all of your devices. Dragging an app into 1Password doesn't currently allow you to create a Software License item, you'll need to click New Item > Software License to do that.
If an icon for an app isn't available on our rich icons server then a generic icon will be displayed. You can add a custom icon by editing the item using 1Password for Mac, clicking on the arrow beneath the icon, and clicking Choose new icon.
And, if you tell me the name of the apps in question, I can file issues to have icons for those apps added to the rich icons server in the future. 🙂
-Dave
