"Some of your settings have been reset" after update [See Approved Answer]

The team is aware that some users who have updated to the latest version of 1Password are seeing their settings be reset.

I am sorry to have to say it like this, but that is not the problem, and the wording you have chosen is not correct.

We are not talking about a cryptic error message from a crashed program that nobody could have guessed a user would see. We are talking about a dialogue in 1Password that was provided by a programmer because actions were performed that led to a partial reset of the settings.

Somebody at 1Password knows what has been done, because they have programed it. And that means it is not surprising.

You literally keep all my secrets. I trust you with the most important data.
A message that you have done something behind my back and no one is prepared to explain what it was and why it was necessary makes me uneasy.

This is exactly the message I would expect if you found a security flaw in your software and tried to cover it up - push out an update that resets some parameters and hope nobody notices. I am not saying that you did this, but it has happened before with other companies.