"Some of your settings have been reset" after update [See Approved Answer]

Quantum_Libet

Your diagnostics report will contain more specific information than the warning message in the app, which is why the team would like to review it so that they can provide you with more information. I do understand that the in-app message could be more specific and I'll pass that feedback along to the team internally. In the meantime, sending in a diagnostics report is the only way for the team and I to identify more specifically why settings were reset in the 1Password app on your Mac so that we can investigate the situation further.

If you're unable to send in a diagnostics report then I'd like to ask some questions to better understand what might have trigged the message in your case (and to pass this information along to the development team investigating the issue):

1. If you set your preferred settings again and then quit 1Password from the macOS menu bar (right-click on the 1Password icon then select Quit), do your settings reset again?
2. Are you running any software that backups/restores files on disk?
3. Have you recently restored a device image from backup (using a tool such as Time Machine on macOS)?
4. Have you modified 1Password’s settings.json file directly? Or used a tool to modify that file?
5. Have you reset the 1Password app in the past on the affected device?

hansenc

Thank you for posting the Support ID! One of my colleagues will send you a reply via email once they've finished reviewing your diagnostics report.

-Dave

ref: CMP-91985-662