Forum Discussion

PassWild's avatar
PassWild
New Contributor
6 months ago

Sometimes, the Brave extension 1password crashes.

The version of Brave is 1.76.73. I use 1Password, which I installed as an extension, but sometimes it crashes, so I have to repair it and use it again. Is there any way I can review the settings and ...
browser extension
linux
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
6 months ago

Hello PassWild! 👋

I'm sorry that 1Password is crashing in Brave on your Linux device. I'd like to ask you to create a diagnostics report from 1Password in your browser:

Send a diagnostics report (browser extension)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

  • A link to this thread: https://www.1password.community/discussions/1password/sometimes-the-brave-extension-1password-crashes-/153855
  • Your forum username: PassWild


You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave

  • PassWild's avatar
    PassWild
    New Contributor
    6 months ago

    Thank you. I would like to continue sending crash reports.

    • 1P_Dave's avatar
      1P_Dave
      Icon for Moderator rankModerator
      6 months ago

      If you're able to send a diagnostics report, or just a crash report, via email to our support team using the instructions in my previous post then my colleagues and I can help further. 

      -Dave