Forum Discussion

j0o's avatar
j0o
New Contributor
2 years ago

Sony. Inconsistent treatment of passkeys

I tried to log in to a Sony site, but my password didn’t work. I think it might have been too long since I last logged in. So, I decided to create a passkey instead. After that, I went to the PlaySta...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello j0o! 👋

I'm sorry that you weren't able to use your passkey to enter a payment method. Passkeys are still early days and a lot of different services and websites are still polishing their deployment of passkeys. Some websites will allow you to have both a passkey and password to sign in, others will ask you to choose one or the other.

Out of curiosity, do you have a screenshot of the message that you quoted above? And did you run into it in the Playstation app? Or when opening the Sony Playstation website in Safari or another browser on your iOS device?

-Dave