SourceNext license not activated / Support not responding

Hello,

I purchased a 1Password Families license via SourceNext, but my account is still not activated.

I have contacted support multiple times, but I only receive automated replies and no response from a human agent.

My ticket IDs are:
550114, 552400, 553xxx, 553xxx, 554xxx, 554xxx

It seems that my requests are not reaching a human.

Could someone please help escalate this issue?

This is urgent because I cannot use the service.

Thank you.